1
We learn your business.
We configure the receptionist with approved information about your services, service area, business hours, pricing guidance, frequently asked questions, routing rules, and escalation instructions.
Website voice assistant — now working on a real pilot site
Let website visitors talk to your business.
Our AI receptionist now answers through the website widget: it greets visitors by voice, uses your approved business information, captures lead details, and escalates anything that needs a person.
Website Voice is live. Phone-line and booking packages stay gated until a real phone/workflow proof passes for that client.
How it works
Three steps, one clear voice flow.
We keep the setup simple: teach the assistant the approved facts, let it handle the right website conversations, and hand exceptions to a person without drama.
2
The assistant handles appropriate conversations.
It can greet visitors, identify why they are there, answer approved questions, capture contact details, qualify inquiries, and escalate according to your rules.
3
Your team handles the exceptions.
Urgent, sensitive, unusual, or high-value conversations can be escalated. Human takeover is part of the system, not a failure.
What it can handle
Useful first-response work, without pretending to know everything.
Capabilities depend on the configured website flow, approved information, and enabled package. The assistant should stay inside that script and escalate when it is unsure.
Common customer questions
Answer approved questions about services, hours, and the next step a visitor should take.
Service-area confirmation
Confirm whether a visitor is in your service area before the team spends time on the wrong lead.
Business hours and availability
Handle website inquiries after hours or while your team is busy, using the rules you approve.
Lead information collection
Gather contact details and the reason for the inquiry so your team has something useful to follow up on.
Basic lead qualification
Ask the questions you want asked first, then route the lead or flag it for human review.
Escalation and follow-up
Collect a summary or hand off to your team when the conversation should move on to a person.
Designed to know when a person should take over
Escalation is part of the design.
The assistant should not improvise answers outside the approved knowledge you give it. When a conversation moves into a risky or unclear area, it should pass the details to a person according to your rules.
When to escalate
- Emergencies and safety issuesRoute the visitor or caller to a person immediately when the situation is urgent or sensitive.
- Complex complaintsEscalate when the call is more than a routine question or standard follow-up.
- Legally sensitive questionsDo not let the system improvise where the answer needs judgment or review.
- Medical decisionsUse a human handoff whenever a call touches health, treatment, or other regulated advice.
- Unusual pricing requestsPass anything outside approved pricing guidance to a person.
- Customer requests a personIf the customer wants a human, the flow should respect that request.
What good escalation looks like
This is not a fallback because the system failed. It is the route that keeps the experience calm, accurate, and trustworthy when the conversation is outside the approved script.
1. Pause
The receptionist avoids guessing and keeps the customer moving.
2. Capture
It collects the details your team needs for a useful follow-up.
3. Hand off
The conversation moves to a human according to the configured rule set.
Live demo
Hear the live assistant on the site.
Use the microphone button on this page or on the A&J Ichiban pilot site to ask a real question. The assistant responds in real time through the live widget.
How to try it
Open the live demo, allow the microphone when your browser asks, and ask a simple question. The widget now waits until remote assistant audio is actually attached before claiming you should hear it.
- Ask what the service does.
- Ask about pricing or setup.
- Listen to how the assistant responds.
- Use the same web-voice flow on your own site after launch.
What the demo is for
It shows the actual live interaction path, not a fake transcript or fabricated performance stat. If the flow feels useful, we can discuss the configuration that matches your business.
Primary CTA
Hear a demo
Secondary CTA
See how it works
Browser note
Chrome or Edge on desktop works best when using the microphone.
Pricing
Website Voice is live. Phone tiers stay gated until proof.
Pricing is monthly in US Dollars (USD). Website Voice is the live sellable web-widget package. Phone line, booking, and order workflows are higher tiers that we activate only after the required phone/workflow proof for that client.
Website Voice
$147/mo
For businesses that want the voice assistant on their website first.
- Approved website voice script
- Website voice answering and lead capture
- Business hours, FAQs, and escalation rules
- Conversation summaries for follow-up
- Web visitors can talk through the mic button
- Includes fair-use website voice minutes (~400/mo)
Most Popular
Voice Line
$247/mo
For businesses that also need phone-number answering after phone proof.
- Everything in Website Voice
- Dedicated phone-line setup after proof
- Existing-number forwarding plan
- Urgent-call escalation rules
- Phone proof required before activation
- Includes fair-use voice minutes (~800/mo)
Voice Pro
$397/mo
For booking, order-intent, and higher-volume workflows after review.
- Everything in Voice Line
- Booking or order-intent workflow review
- Dashboard evidence and alert checks
- Telegram failure/status alert setup
- Workflow proof required before activation
- Includes fair-use voice minutes (~1,500/mo), or custom reviewed volume
Straight talk on the terms. Flat monthly, USD. No surprise overages; phone and workflow tiers are activated only after proof, not just because they appear on this page.
- Try it risk-free for 14 days. New customers, first subscription — if it’s not right in the first two weeks, tell us and we’ll refund your first month in full.
- Fair use. Each plan covers normal voice-minute volume for its tier (the ranges above). We don’t bill surprise per-minute fees — if usage consistently runs higher, we’ll reach out before moving you to a different plan.
- Proof gates. Website Voice is live through the web widget. Phone answering, forwarding, booking, and order workflows require separate proof before we turn them on for a client.
- Billing & cancellation. Billed monthly in advance. Cancel anytime — no contracts, no cancellation fees. Cancelling stops your next renewal; service runs through the end of the month you’ve paid for.
- Refunds. Monthly fees are non-refundable for the current month once it begins (aside from the 14-day guarantee), because the service runs continuously. Billing errors or duplicate charges are refunded in full within 60 days. See our Refund Policy.
Service models
How the options differ.
This is the simplest way to think about the decision: a person at a desk, a human answering service, or an AI web receptionist that captures the routine work and hands off when judgment is needed.
Hiring an employee
Best when you want one person fully dedicated to the desk and the schedule is consistent enough to justify payroll, training, and coverage.
- Personal judgment and continuity
- Payroll, training, and coverage gaps
- Works well for a stable front-desk role
Using an answering service
Best when you want live humans to answer calls without hiring internally, and you are comfortable with a service model that is usually more transactional.
- Human coverage without hiring
- Service depends on a staffed queue
- Useful when every call needs a person right away
AI first response with human escalation
Best when you want a fast website response, a structured script, and a clean handoff to a person when the conversation moves outside the approved flow.
- Fast web-voice first response and capture
- Clear rules for routing and escalation
- Good fit when routine calls outnumber exceptions
FAQ
Practical answers before you decide.
The questions that matter most before you decide: what callers hear, what happens when the system is unsure, what’s included, and how billing works.
Will callers know they are speaking with AI?
Yes. The greeting can disclose that the caller is speaking with an AI receptionist, and we tailor the exact wording to your business and market.
Can it hand a customer to a real person?
Yes. For the website widget, the assistant can capture the details and trigger the agreed follow-up path. Live phone transfer is part of the Voice Line proof gate, not something we claim complete before testing it for the client.
What happens when it does not know an answer?
It should stay inside the approved script, avoid guessing, capture the useful details, and escalate according to the configured rules.
Can it use my existing business number?
That belongs to Voice Line. We can plan around your existing number or a new number, but we do not activate or promise phone forwarding until the phone path is provisioned and proof-tested.
Can it cover after-hours website visitors only?
Yes. The website voice flow can be configured for after-hours coverage, overflow-style follow-up, or full-time first response on your site.
Can it schedule appointments?
Yes, but only in Voice Pro after the scheduling workflow is set up and verified for your account. We turn booking on only once it is confirmed working with your calendar.
Which scheduling or CRM systems are supported?
We can connect to common scheduling and CRM tools during setup, but every integration is reviewed and proof-tested before we claim it live for your account.
Can it send call summaries?
Yes — website conversation summaries can be delivered for follow-up. We set the delivery and retention details with you during onboarding.
What are the usage limits?
Plans are flat monthly and cover normal voice-minute volume for your tier — about 400 / 800 / 1,500 minutes per month for Website Voice / Voice Line / Voice Pro. We don’t bill surprise overages; if your volume consistently runs higher, we’ll help you move to the right plan before charges change.
How long does setup take?
Website Voice can usually be prepared within a few business days once we have your approved script and routing rules. Phone and workflow tiers take longer because they require extra proof before activation.
Can I cancel?
Yes. Cancel anytime — no contracts and no cancellation fees. Cancelling stops your next renewal, and your service stays active through the end of the month you’ve already paid for. See our Refund Policy.
What is included in the monthly price?
Your monthly plan includes the configured website voice flow, your setup/support level, and normal voice-minute volume for the tier. No surprise overage charges.
Are conversations recorded or transcribed?
We do not sell this as a permanent word-for-word transcript product. The assistant listens in the moment to help the visitor, then keeps only the approved follow-up details and summary your team needs.
How is caller information handled?
Caller details are collected only as needed for follow-up and stored according to the retention and privacy rules we set up with you. See our Privacy Policy.
Ready to hear the difference?
Listen to the live demo, then decide whether the flow fits your business.
We keep it honest: a real working website demo, clear pricing, and no phone or workflow promises until those paths are proof-tested.