Refunds & Cancellations

Last updated: July 24, 2026

Subscription billing

All We Get Found plans are billed monthly in advance. Your billing cycle begins on the day you subscribe and renews automatically each month on the same date.

Cancellation policy

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you will continue to have full access to your services until that date. There are no early-termination fees and no long-term contracts.

To cancel:

1. Email support@wegetfound.com from the email address associated with your account, or
2. Log into your client portal at dashboard.wegetfound.com and use the Billing panel.

Refund policy

We do not offer partial-month refunds. If you cancel mid-cycle, your service remains active until the end of that billing period and you will not be charged again.

Refunds are provided only in the following cases:

• Billing error: If you were charged an incorrect amount due to a system error on our side, we will refund the difference within 5 business days.
• Duplicate charge: If you were billed twice for the same period, the duplicate will be refunded in full.
• Service not delivered: If we fail to deliver the services outlined in your plan for an entire billing period and we are unable to resolve it, you may request a refund for that period.

Free website guarantee

Your website is yours to keep — always. If you cancel your subscription, the site remains yours. We do not take it down, redirect it, or hold it hostage. You receive a perpetual, irrevocable license to use and modify the website for your business.

Domain setup fee

The $200 one-time domain setup fee is non-refundable once the domain has been configured and the site deployed to your Cloudflare account. If you cancel the setup before deployment is complete, the fee will be refunded in full.

Disputes

If you believe a charge is incorrect, please contact us before filing a dispute with your bank or card issuer. We can resolve most billing issues within one business day. Chargebacks filed without contacting us first may delay resolution and limit your refund options.